05 / SUPPORT BEYOND THE INSTALLATION.

Ongoing care for your business technology

Keep security, connectivity and communication systems supported as your business evolves.

Discuss your requirements
Illustrative organized network equipment for commercial system maintenance

Sandhu Augmented Surveillance offers customized Annual Maintenance Contracts for businesses that want predictable support and ongoing maintenance of their technology infrastructure.

Maintenance & managed services

Address the everyday condition and performance of connected equipment.

  • Preventive maintenance
  • System inspections
  • Camera health checks and cleaning
  • NVR troubleshooting
  • Access-control troubleshooting
  • Network troubleshooting
  • Fibre testing and cabling repairs
  • Equipment replacement
  • Configuration changes
  • Firmware assistance
  • System expansion and technology upgrades
  • Remote technical support
  • On-site troubleshooting

Systems we support

Build your maintenance agreement around the supported equipment at your site.

  • CCTV cameras and NVR systems
  • Access-control systems
  • Intercom systems
  • Commercial networks
  • Wi-Fi infrastructure
  • Fibre optics
  • Structured cabling
  • Audiovisual systems
  • Other supported low-voltage equipment

Annual Maintenance Contracts

Coverage, visit frequency, response arrangements and exclusions are agreed in your customized proposal.

  • Scheduled inspections
  • Preventive maintenance
  • System health checks
  • Troubleshooting
  • Priority service
  • Remote technical support
  • On-site support
  • Equipment recommendations
  • System upgrade planning
  • Service records

ANNUAL MAINTENANCE CONTRACTS

Choose the level of care
that fits your business.

No one-size-fits-all pricing. Your proposal is shaped around your systems, locations and support requirements.

Essential Care

Periodic inspections & preventive maintenance

For businesses looking for scheduled checks and practical preventive care.

Request a tailored proposal

Business Care

Maintenance + troubleshooting

For businesses requiring preventive maintenance alongside troubleshooting and priority support.

Request a tailored proposal

Managed Care

Coordinated, ongoing support

For larger systems, multiple technologies or multiple locations requiring comprehensive ongoing support.

Request a tailored proposal

Package scope, supported equipment, visit frequency, service hours and response arrangements are confirmed in your agreement.

THE NEXT CONNECTION STARTS HERE

Let’s build your maintenance plan

A new system, an infrastructure upgrade or ongoing maintenance. Tell us what your business needs.

Request an AMC proposal